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Author
:
Rozaina Ali
Publications
Revitalizing Public Trust through Efficient Complaint Management: A Comprehensive Study on the Impact and Effectiveness of Public Complaint Management System of Malaysia
Rozaina Ali
,
Ahmad Shaharudin Abdul Latiff
and
Sazali Abdul Wahab
In
:
Proceedings of Society 5.0 Conference 2023
Keyphrases
complaint management
,
public complaint
,
Public Service Delivery
.
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