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Author
:
Roberta De Cicco
Publications
Value Creation in Gamified Chatbot Interactions and Its Impact on Brand Engagement
Susana C. Silva
,
Roberta De Cicco
,
Maria Levi
and
Maik Hammerschmidt
EasyChair Preprint 9367
Value Creation in Gamified Chatbot Interactions and Its Impact on Brand Engagement
Susana C. Silva
,
Roberta De Cicco
,
Maria Levi
and
Maik Hammerschmidt
EasyChair Preprint 9367
Value Creation in Gamified Chatbot Interactions and Its Impact on Brand Engagement
Susana C. Silva
,
Roberta De Cicco
,
Maria Levi
and
Maik Hammerschmidt
EasyChair Preprint 9367
Keyphrases
Chatbots
,
Consumer brand engagement
,
Gamification
,
hedonic value
,
utilitarian value
.
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