Download PDFOpen PDF in browserSolution for Extending the Cloud-Based Call Services with Voice RecognitionEasyChair Preprint 104036 pages•Date: June 15, 2023AbstractThe Information and Communication Technology (ICT) for improving the organizational culture and services, enhancing the transparency of the organizations’ activities, improving the quality of services, and satisfying the needs and requirements of modern societies and markets. This article proposes the technological solution for extending the Cloud-based Call Services with voice recognition. This solution can be fully implemented in the organization’s information system in a short time and at a low cost. Keyphrases: Call service, Cloud Computing, ICT, Voice Recognition, information system
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